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Service

Here When You Need Us

Our service professionals will help you lower your operating costs by efficiently addressing routine maintenance and maximize uptime through timely performance of unplanned repairs and emergency assistance. In setting up service and repair work, we work around your operating schedule to make sure your vehicles are on the job when they should be.

We perform truck service, repairs, preventive maintenance, and major component warranty work on virtually all makes and models of heavy-duty and medium-duty trucks. Our select crew of almost 200 service technicians is ASE-certified and factory-trained. Each of our Kriete Truck Centers is committed to keeping your trucks on the road.

Kriete technician in a gray shirt working on an engine

Give us a try and experience the difference:

Truck diagnostics within 45 minutes
Repairs finished when promised
Prompt appointment scheduling
Problems resolved – the first time!
Knowledgeable advisors
Warranty assistance at all locations at your convenience
Communication updates through ASIST™, our easy and convenient online portal

We’ve Changed Our Shop to Improve Productivity for Your Business.

Our Mack & Volvo Certified Uptime Dealers

Kriete Truck Center – Fond du Lac
Kriete Truck Center – Green Bay
Kriete Truck Center – Madison
Kriete Truck Center – Milwaukee
Kriete Truck Center – Racine
Kriete Truck Center – Sheboygan
Kriete Truck Center – Stevens Point
Kriete Truck Center – Tomahawk

Kriete technician working on a computer next to a red, white, and blue Mack truck

Certified for Uptime. Committed to Your Business

At our Mack & Volvo Certified Uptime Dealer Locations, you’ll feel the difference with every service visit. That’s because our dealerships have made improvements that make a real difference to you, our customers. We’ve adopted standards and service processes, and updated our shop layouts with Uptime Bay service for shorter diagnostic times and quicker repairs.

Less Time in the Shop. More Time on the Road.

To minimize downtime and keep your trucks up and running, every quick repair is put on the fast track to completion. There’s no appointment necessary. We have an Uptime Bay ready for you.

ASIST Messaging-Ongoing, Up-To-The-Minute Updates

To maximize your productivity, your service advisor will keep you in the loop on the status of your repair. With the option of using ASIST direct messaging you will receive status alerts during the entire service event. We’ll also count on you for timely approvals along the way.

We’re as Committed to Uptime as You Are.

Service request

Oil Analysis Program

Keeping your truck performing at it’s best requires proper maintenance and oil analysis can help detect an issue before they become major failures.

Kriete Truck Center – Sheboygan and Kriete Truck Center – Milwaukee both offer comprehensive on-site oil analysis that tests for 10 different harmful indicators, including Wear Metals, Silicon, Oxidation, Fuel Dilution, Total Base Number, Viscosity, Water, Nitration, and Soot.

Comprehensive Results are processed in hours and emailed directly to you. No need to take samples yourself and send them in. We deliver results directly to you via email.

Service request

Kriete technician in black and gray overalls performing an oil analysis

We’ll make it look right

We have two state-of-the-art body shops located at our Madison and Racine locations. These premier facilities feature the latest technology, including down flow paint booths large enough for two trucks or extended body frames, and alignment and frame-straightening equipment that help ensure accuracy in vehicle repairs. In addition, our ASE-certified and factory-trained technicians will make sure your repairs are completed quickly and correctly.

We repair all makes and work with all insurance companies and fleet maintenance coordinators. Call us first. We will take care of everything from towing to negotiating with your insurance company. Our goal is to get you back on the road quickly with quality collision repair.

Please contact us to schedule your body shop needs, or simply to become acquainted with the staff.

Service request

A Kriete technician in white safety clothes and mask painting a truck panel red

Total Business Solutions

Thanks to our best-in-class OEM partners, we are able to provide innovative solutions using state-of-the-art and industry-leading technologies. Each of our business solutions help you eliminate costly downtime and keep your drivers safe and comfortable – all while helping you make your business more profitable.

Mack – Guard Dog Connect
Volvo – Remote Diagnostics
Hino Insight – Telematics + Remote Diagnostics + Case Management
Nexiq Technologies
Noregon Systems Inc.

Service request

Two Kriete technicians reviewing diagnostic data on a laptop in front of a white truck

Through a Volvo Genuine Overhaul, we revitalize your engine, bringing it back to like-new performance and efficiency. You’ll be able to look forward to extra years of productivity. Plus you’ll enjoy up to a 3-year or 350,000 mile engine warranty for your peace of mind and protection.

If your engine’s performance isn’t what it used to be, it could be time for an overhaul. And nobody knows how to breathe new life into your engine better than the people who built it in the ﬁrst place: Mack.

Service request