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Jones Logistics / Mack Trucks
For logistics companies, you could say figuring out the “how” is what they do best.
Jones Logistics has excelled in this since 1999. Headquartered in Hattiesburg, Mississippi, they focus on delivering freight, managing transportation and dedicated services to customers across the United States. The company has over 700 employees across 25 states with expertise evolving beyond general transportation and is expanding at a rapid pace.
When Jones secured a new manufacturing customer in Wisconsin, they required a new connection—a partner to help maintain and service their trucks operating more than a 1000 miles away. Jones talked to their local Mack dealer in Mississippi from whom they purchase trucks, Tri-State Truck Center.
Leveraging the power of Mack’s coast-to-coast network, Tri-State put Jones in touch with Kriete Truck Centers, a fellow Mack Trucks dealer with ten locations throughout the state of Wisconsin.
David continues, “Our entire interest is ensuring that the customer is up, that they’re serviced and that their experience from start to finish is absolutely first class.”
Bryan Stewart, Vice President of Maintenance for Jones Logistics, provided a list of requirements needed to meet Jones’ goals to service managers at Kriete Truck Centers. What started as a ten-truck operation eventually became twenty, then forty, and eventually more than fifty trucks running in and around Wisconsin.
“We’re able to get the full package deal from Kriete,” Bryan continues. “That relationship has really grown and continues to grow because it has truly become a partnership, working hand-in-hand.”
With tailored solutions and strong relationships in the Mack Trucks Dealer Network, customers like Jones Logistics enjoy a seamless experience from any dealership as they grow and expand.
“It’s really well beyond just our own dealer operation,” Kriete explains. “It goes to the next dealership group and the next dealership group, and the next dealership group. Coast to coast. We are only as good as our neighbors, and our neighbors are only as good as we are.”
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